Welcome to Watiraa.
 By using this website or completing a purchase, you agree to comply with the following terms and conditions. Please read them carefully before using our services.

1. Store Overview

Watiraa is an online store specializing in fabrics and related products, aiming to provide a safe and seamless shopping experience while ensuring quality and attention to detail that meet customer needs.

2. Acceptance of Terms

By using the Watiraa website or placing any order, you acknowledge and accept these terms and conditions, including the exchange and return policy and the privacy policy.
 The store reserves the right to modify these terms at any time without prior notice; changes take effect immediately upon posting on the website.

3. Products and Prices

• We strive to display products accurately in terms of images, descriptions, and colors.
• Slight color variations may occur due to screen settings or lighting during photography.
• All prices include VAT where applicable, unless stated otherwise.
• The store reserves the right to modify prices or offers at any time without notice.
• Product availability depends on actual stock; orders may be canceled if the item is out of stock, with refunds issued to the customer.

4. Orders and Payment

• Orders are confirmed after successful payment or confirmation for cash-on-delivery, if available.
• Customers must provide accurate and complete information to ensure proper order processing.
• The store reserves the right to cancel any order if information is incomplete or suspected fraudulent activity is detected.

5. Shipping and Delivery

• Orders are prepared and shipped within the timeframe indicated on the shipping page or during checkout.
• Delivery times vary depending on the shipping company and geographic location.
• Watiraa is not responsible for any delays caused by shipping companies or circumstances beyond our control.
• Customers must ensure correct shipping address and contact number to avoid delays or additional charges.

6. Exchange and Return

• Customers may request exchanges or returns according to the store policy within the specified period.
• Products must be in original, unused, and undamaged condition.
• Custom-cut or tailored products can only be returned or exchanged if there is a manufacturing defect.
• Customers bear shipping costs for exchanges or returns unless the fault is on the store’s side.

7. Product Quality

• We aim to provide high-quality products that match the descriptions on the website.
• Minor differences related to the nature of the fabric or manufacturing process are normal and do not constitute a manufacturing defect.

8. Intellectual Property

• All content on Watiraa, including images, texts, logos, and designs, is owned by the store and cannot be used or republished without prior permission.

9. Website Usage

• Users agree to use the website legally and not to engage in any activity that may harm the site or affect other users’ experience.

10. Limitation of Liability

• Watiraa is not liable for indirect damages or losses resulting from misuse of products or delays caused by circumstances beyond our control.

11. Privacy

• We respect customer privacy. Personal data is handled confidentially and used solely for order processing and improving user experience.

12. Contact Us

• For any inquiries or comments regarding these terms and conditions, please contact us through Watiraa’s official communication channels.